Quality Assurance

GTS is a leading translation agency based in Malta providing multilingual professional quality translations and other language services to different types of clients.

GTS adopts a Quality Management System based on the requirements of SM EN ISO 9001:2015 and SM EN ISO 17100:2015.

GTS has established the following strategic objectives to be pursued through its Quality Management System:

Excellence

The GTS team members are language enthusiasts and obsessive perfectionists that are constantly striving for the highest quality standards.

Reliability

GTS keeps promises and believes in honest and transparent relationships built on mutual trust.

GTS works diligently to conduct business in an open, honest, and ethical manner.

Flexibility

GTS goes the extra mile to understand the client’s needs, and to provide them with solutions tailored to their requirements.

Corporate Social Responsibility

GTS is committed to supporting culture, arts and sports while respecting the natural environment, historical heritage, and all sorts of diversity. We have worked diligently to conduct business in an open, honest, and ethical manner and follow the company’s code of ethics in all our business practices.

GTS believe it has a special responsibility to use its profession to support vulnerable people and communities by eliminating linguistic barriers.

GTS is dedicated to ensuring equal access to information for all.

GTS follows the company’s code of ethics in all its business practices.

Resources

The most adequate linguist is selected for the job on the basis of ISO 17100:2015 requirements, taking into account the academic competence, expertise, and reliability.
We commit ourselves to provide all necessary training and instructions to ensure an impeccable performance of the relative assignments within the agreed time frame.

Quality

GTS strives to continuously improve the quality management system and the overall management of GTS in terms of our ISO standards.

GTS constantly nurtures the culture of good quality and continuous improvement among its internal and external staff.